In today’s highly competitive global economy, a robust and reliable network is fundamental to business success.
CA SPECTRUM® NFM ensures the availability of critical network services, employing intelligent root cause and impact analysis to identify, prioritize and correct problems before they affect your business.
CA SPECTRUM NFM delivers a highly intuitive interface, configuration management tools, and out-of-the-box support for more than 800 device types.
CA SPECTRUM NFM approaches service, fault and configuration management from a business perspective, ensuring that your most important business services and customers get priority response.
The automation of labor-intensive troubleshooting improves service levels and availability while lowering operational costs. Capital expenditure is significantly reduced through better utilization of your network assets, as you identify which assets can be consolidated, redeployed or decommissioned.
The CA Advantage
Platform independent and vendor neutral, CA SPECTRUM NFM is a core component of the CA Network & Voice Management (CA NVM) solution, a complete and integrated solution set for network service, fault, configuration, performance and voice application management. CA NVM is part of CA’s broader Enterprise IT Management (EITM) approach, which is to manage all IT resources from a single view and simplify the management of complex computing environments across the enterprise.
CA SPECTRUM NFM Redefines Network Service Management
Your enterprise, service provider business or government agency depends on your network. Downtime and performance problems have an immediate and increasingly severe impact on productivity, revenue and profitability.
CA understands that today’s IT organizations are responsible for delivering key network and IP services, and that network fault management in today’s infrastructures means assuring both the health and availability of these services.
At CA, we define network service management as the unification of service, fault and configuration management. We deliver a highly integrated network service management solution that understands the crucial relationship between your business assets, services and users.
CA SPECTRUM NFM software automates fault management across multivendor and multitechnology infrastructures, tailoring information views and management capabilities to meet the needs of a broad range of technical and nontechnical users. Traditional fault management is enhanced by intuitive dashboards, configurable alerts and analytical tools that business managers can use.
Ensuring Service Quality with Policy-Based Automation
The sun never sets on enterprises, service providers and government agencies that are participating in our global economy, and this reality is making proactive service management an imperative. Your IT organization must predict and proactively prevent problems in order to ensure appropriate service quality across all classes of service.
CA SPECTRUM NFM software enables you to maintain the required quality of service (QoS) by seamlessly managing service level agreements (SLAs) associated with your services and users (including both employees and customers) requiring those services. The CA SPECTRUM Network Fault Manager Service Manager (CA SPECTRUM NFM Service Manager) module conveys the status of critical network services in a non-technical manner, easily accessible to all relevant stakeholders. Information on the status of services can be organized by service, department (for internal customers), or customer (for service level management communication to external customers).