Products

pureSCM ALM

pureSCM ALM

CENTRALIZED. COLLABORATIVE. COMPLETE.

pureSCM’s Application Lifecycle Management (ALM) with CA SCM is your solution for a complete, collaborative and centralized suite - making ALM easier and more efficient for your organization. Leverage pureSCM’S suite to sync all your lifecycle activities.

Download ROI PaperImageSome key Application Lifecycle Management processes are:
> Requirements Management
> Software Change and Configuration Management
> Test Case/Plan Management
> Defect Management
> Build Management
> Deployment Management
> Collaboration and Reporting

CA SCM with the pureSCM ALM solution is an integrated suite that makes complete, collaborative ALM easier and more efficient. This platform combines SCM and ALM into one centralized tool to create, build, test, manage issues/defects, requirements gathering, traceability and collaboration - supporting any number of development tools and environments. This suite is available to use as a combined SCM / ALM tool with CA SCM to leverage version control and build automation or as a stand-alone ALM application to add support from the requirements through to the release of an application.
 
Click here to see a demonstration video of ALM in action.

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pureSCM ALM - Demonstration Video

The following is a demonstration of the pureSCM Application Lifecycle Manager, showing integrations with CA Service Desk Manager, CA Software Change Manager and HP Quality Center.  The video has been broken into parts for your convenience.  In addition, links are provided at the end of this page to our recent CA Endevor Global Community User Group webcast (where we demonstrate using the ALM connector for Endevor to provide true Enterprise ALM, encompassing both distributed and mainframe development) as well as our recent CA SCM Global Community User Group webcast.

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pureSCM ALM - Compatibility Matrix

pureSCM ALM is compatible with the following products/versions:

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pureSCM Mobile

pureSCM Mobile

ACCESS. FREEDOM. MOBILITY.

Download Whitepaper Wouldn’t it be great if your team could action their Service Desk tickets anytime, anywhere from their mobile device? Until recently, this was just a dream.  Now, pureSCM had developed the pureSCM Mobile platform that provides something nobody else has or can: mobility and freedom.
 
 

MOBILITY AND FREEDOM
 
With tighter IT budgets, and more strenuous SLAs and OLAs, service management teams are fighting a battle to maintain service levels with fewer resources.  This means squeezing every resource to its maximum efficiency. This can mean that every minute counts when actioning Incidents, Problems, Requests, or Change Orders.

When every minute counts, pureSCM Mobile rises to this challenge to provide enhanced access, and mobility as it pertains to the CA Service Desk Manager suite. Users can now action their tickets from anywhere they have network access on their mobile devices.

A minute here, a minute there and suddenly, we have more efficiency, greater customer satisfaction, and better compliance with our SLAs and OLAs. Take a minute now and download our FREE trial then contact us for a one-on-one demo. We’re sure you’ll agree, the time you spend giving pureSCM Mobile a try-out will pay for itself shortly by:
  • Enhanced efficiency
  • Greater ability to meet SLAs and OLAs
  • Greater customer satisfaction at response times
  • Lower MTTA and MTTR KPIs

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SCM OneTouch

SCM oneTouch is your integrated solution for more effective call management and IVR Incident/Ticket Creation.

This solution will drastically decrease the amount of time required to create tickets by help desk staff and will increase accuracy as it automatically creates the ticket in your Service/Help Desk system with the correct caller information and IVR recorded description of the issue.

SCM oneTouch

Preliminary testing has shown up to a 75% decrease in call time required to create a Ticket with improved data accuracy.

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